Who we are

This website, https://drcreative.com.au, is operated by Square Deals Pty Ltd, trading through the DR Creative brand.

DR Creative provides creative, marketing, design, digital content, video, animation, AI-assisted content, CRM, website and related business services.

Information we collect

We may collect personal information when you contact us, submit an enquiry form, request a quote, subscribe to updates, become a client, or otherwise interact with this website or our services.

This may include your name, email address, phone number, business name, website, project details, files or information you provide, and any other details you choose to send to us.

We may also collect technical information such as your IP address, browser type, device information, pages visited, referral source, and website usage data through cookies, analytics tools, security tools and similar technologies.

How we use your information

We may use the information we collect to respond to enquiries, provide quotes, deliver services, manage client relationships, process payments, improve this website, monitor performance, maintain security, and communicate with you about projects or services.

We may also use your information for marketing purposes, including sending updates, service information, offers, newsletters, campaign material or other communications that may be relevant to you or your business. You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.

Contact forms and enquiries

When you submit a form on this website, the information you provide may be stored and sent to us by email or through our website systems. We use this information to respond to your enquiry and assess how we may be able to help.

Please do not send sensitive, confidential or legally privileged information through the website unless we have specifically agreed to receive it.

Cookies and analytics

This website may use cookies, analytics tools, tracking pixels or similar technologies to understand how visitors use the site, improve performance, measure marketing activity and support website functionality.

You can usually disable or manage cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Embedded content and third-party services

Pages on this website may include embedded content, such as videos, images, forms, maps, social media content or other third-party tools. Embedded content from other websites behaves in the same way as if you visited those websites directly.

Third-party websites or service providers may collect data about you, use cookies, embed additional tracking, and monitor your interaction with that content. Their own privacy policies and terms apply.

We may use third-party providers for website hosting, analytics, email, forms, payment processing, marketing, security, automation, design tools, AI tools, file storage, CRM, advertising platforms and related business operations.

Disclosure of information

We do not sell your personal information. We may share information with trusted service providers, contractors, professional advisers or technology platforms where reasonably required to operate the website, deliver services, manage projects, process payments, comply with legal obligations or protect our business.

Some providers may store or process data outside Australia. Where this occurs, we take reasonable steps to work with reputable providers and protect your information.

Data retention

We retain personal information for as long as reasonably required for the purposes described in this policy, including to respond to enquiries, provide services, maintain business records, comply with legal obligations, resolve disputes and support legitimate business operations.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no website, email system or online service can be guaranteed to be completely secure.

Use of our services and limitation of liability

Information on this website is general in nature and is provided for informational and promotional purposes only. It does not constitute legal, financial, technical or professional advice specific to your circumstances.

While we aim to provide creative and marketing services with care and skill, we do not guarantee any particular commercial outcome, search ranking, advertising result, sales result, audience response, platform approval, technical performance or business result from using this website or our services.

To the maximum extent permitted by law, Square Deals Pty Ltd, DR Creative, its directors, employees, contractors and related parties are not liable for any loss, damage, cost, expense, business interruption, loss of profit, loss of data, reputational damage or other consequence arising from your use of this website, reliance on website content, or use of our services, except where liability cannot legally be excluded.

You are responsible for reviewing, approving and checking any material, content, claims, data, files, designs, copy, campaigns or outputs before publication or use. This includes checking accuracy, legality, compliance, spelling, pricing, claims, copyright, permissions and suitability for your intended purpose.

AI-assisted content and tools

Some services may involve the use of AI-assisted tools for content creation, design, video, editing, research, automation or production support. AI-assisted outputs may require human review and may contain errors, omissions or inaccuracies.

Clients are responsible for reviewing and approving final outputs before use. We do not guarantee that AI-assisted content will be error-free, original, suitable for every platform, or compliant with all legal, advertising or industry requirements.

Intellectual property

Unless otherwise agreed in writing, all content on this website, including text, graphics, design, images, layout, branding, video, code and other materials, is owned by or licensed to Square Deals Pty Ltd or DR Creative and must not be copied, reproduced or reused without permission.

Project deliverables, ownership rights, usage rights and licensing arrangements may vary depending on the service, quote, invoice, agreement or project scope.

Accessing or correcting your information

You may request access to personal information we hold about you, ask us to correct it, or request that we delete it where legally and practically possible. We may need to retain certain information for legal, administrative, security or business record purposes.

Links to other websites

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, security or accuracy of third-party websites.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page.

Contact

For privacy questions, data requests or general enquiries, contact us at studio@drcreative.com.au.